My order is 'Partially Fulfilled' what does this mean?Updated 2 years ago

Order status marked as 'Partially Fulfilled' are for usually for one of two reasons:

1. You added on the 'Carbon Neutral' contribution to your order. These items are automatically marked as 'fulfilled' in our system, which is the part of your order that is fulfilled. Your other items will be en route to you as per normal.
2. Your order has multiple items and if one is a PREORDER, this means one or more of your items is ready to go, our team is just waiting on the PREORDER stock to arrive to include it in your order.