How do I check my order status?Updated 2 years ago
You can check your order status in a few ways, simply choose your preferred option from below:
- Order Confirmation Email:
We will send you an email or sms (whichever you checked out with) with a tracking link as soon as your order has shipped - Our Online Portal:
Manage & track your order 24/7 via our online portal here - VIP Account:
Login to your VIP account here to view your orders and order details - Route Insurance:
If you purchased Route Shipping Insurance at the checkout, you'll have access to 24/7 live tracking- View the link in your shipping confirmation email
- Online via the Route Customer Dashboard here
- Via the Route App. Download via the App Store or Google Play Store